The Profit Builder Unscripted

Turning Client Challenges into Business Breakthroughs

• Vicki Suiter • Episode 21

Share episode

In this episode, I sat down with Bill Darrah, a contractor turned coach, to dive into a powerful story of transformation. Bill shared an experience that began with a major challenge—a client conflict that forced him to take a hard look at how he ran his business. Facing this situation head-on led him to an invaluable lesson about the importance of proactive communication and clear systems.

This breakthrough didn’t just change how Bill handled contracts; it transformed his entire approach to business. He discovered the power of staying ahead, taking full responsibility, and setting up solid processes to avoid misunderstandings. This shift brought him greater peace of mind, stronger client relationships, and a more profitable business.

Tune in to hear Bill’s inspiring journey from challenge to clarity and the powerful steps he took to create a more streamlined, successful business. His story is a reminder of how our toughest moments can lead to the most profound growth.

Resources:

Connect with Vicki on social media:


If you love listening to this podcast, please leave a review in Apple Podcasts.


welcome back to the profit Builder unscripted you are in for a treat today my guest Bill Dara who is a very successful general contractor shares a hard lesson that he learned in his business early on that completely transformed how he ran his business and his experience of it all right let's jump[Music] in well today's guest is an amazing uh contractor and now coach uh Bill Dara and I can not wait for us to jump in and have our conversation about what is an event that happened in Bill's life that changed him as a business owner and as a human being and bill before we jump into all of that um first of all thank you for being here thank you for being a guest and would you uh would you just tell people a little bit about you and your journey and and uh your history and then we'll kind of jump in okay well thank you Vicki um it's a pleasure being here and after working with you for so many years and being such a integral part of my success as a contractor so thank you for that and thank you for having me here just to share a little bit about my journey um for the people that don't know most don't I was a general contractor in Hawaii on the island of Maui for about 25 years and um found myself in the high-end um space with um Custom Homes and high-end Remodeling and um really had a a fantastic career I'm retired from that and started a Consulting business helping other um men doing the same thing men and women doing the same thing and I've really enjoyed that transition and um this is a great opportunity to for me to share some of the stories and some of the war stories that uh and things that have happened along the way but um yeah I had a smallish company we we did have a an office and project managers estimators um office manager and then project managers in the field and anywhere from uh 35 to on the slow times you know five to eight employees depending on what was happening in the economy and um but yeah I just wrapped up my business um just a couple years ago now and um moved from um Maui Hawaii after living there for 35 years to move moved to Bend Oregon where I'm at now and my wife and I um we love it here and we're enjoying the the Pacific Northwest so um yeah that's a little bit about me nice and a little our story yeah thank you I love that you're um you're taking that 25 years of learning and growing and uh and creating a a really great contracting business while you were in Maui and that you're now helping other contractors in developing and growing and coaching them and in learning the lessons in the road to uh to success as a contractor because it's bumpy right it's like it's this is not a I don't think that Contracting is an easy business to be in and especially because so many people start in this business and in this industry with hey I've you know I've got this skill I got this Talent I've got this thing that I love to do and then they go hang their shingle as a contractor and like many of us most of us who go start a business you go from being an expert at something to now all of a sudden I'm wearing these hats that I of that I'm not good at that I don't know anything about and having to learn and having to go through those and have those growing pains and um and you've done that and you did that and I love that you're now sharing that experience with other people which brings us to your story um as you shared you know you and I uh worked together for several years and um and uh there's a story that I know that you want to share about a a project that you worked on that really changed you in a in a big way and you know for for those people who are listening before I ask Bill to share that story and talk about it you know the thing I the reason I've asked you to be a guest and the reason that I think uh it's important to share our stories is you know we sometime I think oftentimes we like look at other people and we look at how they what they've done or we've looked at uh how they run their business and we're like boy they got to all figured out they're like you know they they must know something better than I do or they're better than me at doing this or that or the other thing and if only and I think that it's really helpful for us to know that you know we've all had to learn and grow and sometimes it's out of the biggest breakdowns and challenges that we've faced that we have learned our greatest lessons and I think that's just true about life in general right I mean wouldn't you agree to that like like some of our I feel like some of my greatest skills have come from some of my greatest mistakes oh absolutely yes yeah I could agree more yeah you're forced you're forced to deal with this issue now right um right so they're really blessings right in Disguise framed as breakdowns or challenges or problems and and I wanted you know I'm I'm asking you know the I love having this conversation with you today is that I think other people hearing our stories and our Journeys can help them a feel not so alone and B to know that you know to learn and to grow and to be able to maybe take those learnings that you've had and apply them for themselves or maybe it's a solution to a problem and again overarching is we're not alone like we're we we so much of the time have some shared Journey that we're on and the more we can feel not alone I think that it helps us sort of move beyond that we somehow think we're flawed or not good enough or you know any of that which is just really not true um that it's all just about learning and growing and moving forward so yeah absolutely so sure if you will Bill like you're what's the what's the what's that event that happened in your life that changed you as a business owner and as a person in some really positive way on the other side of it what was what was that event for you well it was a really difficult client that I had um and we've all had them at different times and different levels of difficulty but um you know when I started writing some notes down and thoughts about uh sharing this story the thing that came to mind was fix the issue now that was kind of the that was the the title of my my thoughts is and what came out of this issue that I had with this client the first issue that that I had with this client was um them starting to kind of poke holes into our Construction contract after we had been under contract and started moving through the project and we're well underway and started interpreting my contract significantly different than it was intended in the way that I had written the contract and I had spent up till that time um quite a bit of time and money um on uh creating that contract and I thought that I really understood it and so it was very personal to me because I had really worked with uh various attorneys over the years as I evolved my Construction contract and this particular contract was a a time and material contract and this was with you know for a a very wealthy person um and they were very familiar with dealing with contracts and uh very familiar with dealing with attorneys as well and they were looking for ways essentially to to poke holes into my contract and I I first of all was personally very offended by that so that was something that I had kind of had had to get over um but what I realized is that I I needed to stop everything that I was doing immediately and fixed this problem with my contract because even if I thought that my contract was good and fair and right um they obviously either didn't care or just had an angle that they were trying to come at me um and I knew that we could solve this problem um by redrafting and being more clear and very specific about some of the the issues uh around the way that we do our billing and the way that labor is built and things like that and so I literally just told my whole team in the office we have to stop everything right now and focus hyperfocus on this because we had a couple of other contracts that we were negotiating that were coming up very soon and I just knew we we couldn't get get ourselves in the same situation where someone else is interpreting our contract differently than what Our intention was and so so we did that and I I just feel like for me in business I've learned along the way that that when these things come up like this whether it's an issue with an employee or an issue with a client a contract an estimate whatever it might be um to to address that issue right now and and to not delay because it's top of mind you're Focus you're maybe emotionally connected to it whatever it is if if we put it on the side we put it on a to-do list for some other time um I think the Vigor and the energy that you have about that issue kind of goes away and and it may you may never come back to it actually um because there's so many other fires that you're fighting along the way yeah yeah I think you make a really point which is um yeah that whole thing of I adding it to the to-do list of things to do but here's what's interesting is as I'm listening to you I'm like all right you were faced with a situation where you had somebody who obviously had super Deep Pockets who was who was poking holes into your contract and I'm guessing that you what you were also facing at that point was the potential of losing money not getting paid having somebody challenge how much you were charging because there were elements of your contract that were not solid that put you in a situation where you were taking on risk and liabil potential risk and liability yes yeah yeah yeah and as I said this particular contract was a tnm contract and um you know we talk about that for just a second yeah yeah yeah because um you know I'm I know I you and I talked earlier it's like I know this story I know you know you and I were having lots of conversations during when this project was going on and you know I think so many times that people get into a situation where they have a tnm contract and they go well it's pretty straightforward it's time materials and I'm going to charge you at that and I know you have another part of this story that relates to that whole like um mentality of it's kind of an open checkbook it's all it's all good right like they wanted to take advantage of if it take took less time and I don't have to have as much risk in it that we think that time material contracts are a little more risk-free I I guess is really the point I'm making here and without um as much potential liability but there's a point that you're making here too and again I know there's another part to this whole story about a Time material contract what would you like what when you think about um this whole concept of time material contracts they're a little bit more risk-free what would you say to people about that and how how did your thinking shift at that point in not only how you had your contract written but like how did your contract change and how did your thinking change and then your contract change and you don't have to go into all the details of the contract but sort of the essence of like what was it that shifted besides just going I can't wait like that's that's a risk but maybe you can just speak to that for a second I think what I really saw was that every client whether they're rich or poor whatever their station is they want to know how much and they want to know much as soon as you can possibly tell them how much and um and sometimes it might be before you send them a bill it might be some way of estimating what the how much may be so introducing some other systems into the process to help with even in a tnm project where you hopefully at least have a budget or some idea to a benchmark to start from you are adding to that budgetary figure as you go as things change you know we commonly call that a change order typically in a fixed bid type of situation but what I realized quickly in this particular uh project was that there were so many changes happening it was like drinking from a fire hose we the the amount of change was just unbelievable and so to to monetize that to to we needed to come up with a system because we just didn't have one um that we could keep up with that volume on a a big big project um and so I had to inte implement a system you know we called it estimate updates rather than change orders because we're updating the cost of our estimate not a fixed bid so going forward from this project I essentially treated every tnm project like a fixed bid project I always did estimate updates AKA change orders and that would help me and the client incrementally as we went through the project raise the budget typically sometimes it would go down and and if things changed to the negative side typically it would go up as the clients would change from one size of a door to a bigger door whatever it might be and so it sounds like a simple change but if you if you don't have a really robust change order system um especially with the tnm thing the tnm type of contract you're going to get yourself in trouble and I I think there there is a little bit I think of a misunderstanding with people like you said Vicky that the tnm um contract is less risky for a contractor and I really think of it as like a lazy man's contract if it's not administered properly like so I tell my clients that I coach like yeah we can do tnm but this isn't an open checkbook and you have a responsibility to communicate very detailed uh with your clients exactly what you're what you estimated it to be and then to update it at some frequency so let me whatever you decide that to be let me ask you a question do you think that how your lack of tight controls over how you were doing those change orders or or revisions to estimate is that what you're revisions to estimate called them so do you think that that really precipitated the attorney coming in like you had a client who was kind of unhappy and the you know and then they start poking holes at your contract do you think that the whole lack of Comm clear communication with the client and then like you like sort of slowing down the process and going wait like we're going to we're going to talk about what's the impact before you start throwing the next thing and the next thing like we we need to like have we need to like I my recollection of this situation with you is that you had to shift from being reacting to the situation to you um being like going gotta get gotta get got to be the head of this dog I can't be the tail of it anymore like you going I got to get in front of this and realizing that um you had a client who was unhappy with how that communication was happening about revisions to scope or revisions to contract and then secondarily they then got their attorney on you about that like is that would you say that that's true and like what's the what was the well first of all would you say that that's true well that's true but I I I think what what really probably got them really upset was that be because I didn't have this system implemented from the beginning let's say we were 30 or 40% through the project and I was doing I was creating change orders let's call them estimate updates is what I call them um retroactively for work we had already done and then I was also created them for work that we were going to do so when the sum of all those came together and were sort of dumped on their plate like hey this is the project that you're you've now created and this is probably about what it's GNA cost it was such a shock to them you know it was it was you know I don't know 70 change orders something like that that we created and then dumped on their lap at one time I mean that's a bad idea like who's not going to be shocked by that okay um but if I think if we had had this system already and we had started from the very beginning and we showed them how this worked and when the first big change came we said okay well this is how this affects the budget okay change order number two this is how and going on then you're sort of teaching your client how the process works yes yes yes yes yes right that's so important yeah yeah instead of just dumping a new process on them halfway through the project they're like what and and then they maybe have lost faith in you and and so I think that's sort of what happened to us is is um you know we were we were doing a good job on the project there's no issues with quality uh we were working night and day because it was a tight deadline all those things were being met but it really it didn't come down to the workmanship it came down to the fact that I was a little bit Loosey Goosey with the tnm idea like you discussed um they've got money we want to they just want it done let's just hurry up and get it done but oh let's let's slow down a minute because they also want to know how much and they want to know as soon as you know how much and you have to develop a system that enables you to communicate that with them on some kind of regular basis whether it's weekly monthly whatever that might be and and that's what we through this process started to develop and it completely changed uh the way I did business I never had a single problem of this kind uh relating to the financial aspect of a project after I implemented these systems of of essentially communicating about the money yeah and and there's there's another little Nuance in there Vicky too that I for some reason I developed this this angst about communicating about the money and I had to finally just get over it and say Here's the bad news here it is let's put on our big boy pants Bill and give him the bad news you know uh if there is bad news what whatever good news and and that was a big um aha moment for me is you you can't can't ignore these things everybody wants to know about the money yeah um maybe more than the sheen of the paint or the color of the floor they want to know about the money I'm so glad you've said this because I think like I the whole thing you just said a second ago about like the whole like we were doing beautiful high quality work and so many times when I see contractors get themselves into a bind it's for the stuff you just said it's for the you know I I I didn't communicate clearly enough often enough about the dollars and cents of it and it is that fear of like I don't want to have to say bad new you know I don't want to have to be the bearer of bad news right you know and like I'm I'm double Downing on customer service and high quality and meeting the deadlines like you I know you like doubl down on all of that and did beautiful work and I see that all the time with people where that fear of having those hard conversations early and often get us in situations where you end up in these breakdowns um and sometimes fairly significant breakdowns and then you end up losing money on projects right you end up having to give back dollars or you end up with an attorney who's going for your throat about your contract because they're like wait like you you you know yeah so talk to us about I love this um because I just think like this is stuff that people like this is real stuff that challenges contractors every day um so tell so talk about the part about you never had that happen again so just walk us through like what is it that you changed and besides like the whole bill you got to put on your big boy pants and have the hard convers how did you approach that differently so maybe you can just speak to both parts of that so um how I dealt with it differently so on the contract side I literally you know revamp my contract was very specific about um you know the the the nuts and bolts part of the contract that deal with billing and invoicing and frequency and um those kind of things not the not the boilerplate part you know the insurance and all that but it was more um you know what the billing rate is and what that includes and doesn't include just be very very specific about that and that that then I also every contract going forward I would literally sit down with the client and read through there with them the contract not just sending it to them in an email um we would do that of course but um on the day of signing I would personally try and if possible um I would sit down with them and read through that because I wanted them to really understand and explain these pieces to them so that they were there's no misunderstanding about the contract so that was an important thing that I added to to my process um and then you know something that I added to the communication part I didn't think we would we would bring this into today's discussion but um I started doing a weekly report Vicki and we always did our Billings every two weeks but in addition to that I every Friday I sent out a weekly report to my clients and whether I had one project or five projects whether they were big or small I sent out a report and I may have sent 15 emails during the week as well but this report was a summary an executive summary of the entire project including all the financials every change order is listed um and so this was my effort to remind them these were the changes these are the dollars that we've discussed numerous times you can't come back to me at any point and say I didn't know you'd ever told me I'm telling you every week I'm reminding you of your deadlines and I'm reminding you of the financial side love that and and it was it was quite a a burden to bear because once I for me personally I put that Line in the Sand and I said this is I'm committed to doing this every week and I you know we've talked about this um I I travel and so I'm all over the place that's my Hobby and it was then and it is now but wherever I was on vacation you know in a foreign countries I'm writing that report and it's going out on Friday um and it was you put that steak in the ground about oh here's what I love like you made a commitment and you said client here's what's going to happen and it's going to happen every Friday so by putting that steak in the ground and saying publicly this is what what's going to happen and doing it that you put yourself on the hook for it and you built that muscle memory too about this is this is how we run projects it's not like a this is an ad thing this is like a fun as un listening right like it's a fundamental way of how you ran projects a little bit of a Nuance to that though I I actually never told my clients that this was going to happen it just started happening they just every Friday started receiving this report um the steak in the sand with was with myself holding myself accountable um which is very important to me um you know to be a man of your word to to follow through to have consistency and then you know I'm blind copying everybody on my team so everybody in my team knows oh yeah bill is consistent he does this week in and week out year in and year out this always happens no matter what if he's sick if he's traveling he's communicating with his clients this is a really important value about communicating about the schedule the budget up upcoming changes you know whatever it might be so that communication piece um I think that that was also a big piece not only the contracts the estimate updates but then the continual communication throughout the project yeah um on on a consistent basis and it may not have to be every week you know but um but that's what I chose yeah and for me it it helped me in a lot of a lot of other ways too well I'm going to ask you about that in a second but one of the things I listen to is you blind BC uh blind copying your team that was teaching them something right that was teaching them something about communication about consistency about reliability about keeping your word about doing what you say you're going to do about like having professional practices that I just I I don't want to miss that point that you're talking about right now because I think that is leaders our ability to be able to transform our teams around us to people who take ownership who produce consistent results they demonstrate what we how we behave and if and if we say we're going to meet with you every Thursday to an employee but then only show up half the time they think well that's how we do business that's how we function as you know as employees As Leaders as people as human beings like so I I think that it what a great opportunity you took to teach your team what it means to be professional what it means to be consistent what it means to follow through what it means to keep your word and so on I think that's awesome do you think that you did you and I want to hear about other lessons you learned in that but the one of the thoughts that keeps occurring to me is you know when you were talking about that thing about having hard conversations and put on your big boy pants and be willing to go talk about the money do you think that you doing this every Friday helped you have a greater sense of clarity so that you had more confidence to have those conversations yeah it absolutely did and and it was I was just telling the facts you know it it wasn't yeah it was just easier for me having that weekly report to oh there's this new update to the estimate oh there's this new schedule thing and and by having that solidified every week yeah I think I think it emboldened me and it made it easier um to to have those hard conversations if they occurred but but but what really it prevented a lot of those hard conversations because I didn't need to have them they had the information I was given it to them on a regular basis and maybe we would have little conversations about the one estimate update on the the cabinets or whatever it might be but it it wasn't like some big Global breakdown because they have been slowly incrementally seeing the project develop both in that report I would send phot project photos of course so they they're watching this happen and they're watching the numbers change um as it as you're going down the line and I I just there there's something really profound about that and and I and I think there's there's also something I I don't think I necessarily did it on purpose Vicki but there's something too about providing somebody with a service that exceeds your what you're selling so I never sold that they were going to get this weekly report with pictures and the whole thing but they got it anyway and a lot of times I a lot of clients wouldn't say anything about it but some clients would be like every Saturday morning we would sit out on the Leni and we would drink our coffee and we would look at the project report and we would look at the pictures and and look at everything and thank you so much you know so that was probably about half the time um but it didn't matter if if they didn't care or want the report I'm still sending it because what it did for me um one of the nuances uh was the the report also I always looked at the schedule so I had a Gant chart schedule for each of my projects and so that would trigger every Friday afternoon I'm going to look at the schedule and I'm going to update the schedule if I needed to and I'd put that information into the report so it held me accountable to doing these things that you know in the middle of the Maelstrom of running your business you you might not do because you got so many other fires to put out but if you've organized this report in a way where you check these boxes okay I've looked at the finances I looked at the schedule here's the picture these here's the five things that I'm holding myself accountable to provide um and and then you doing it repeatedly I I it just builds credibility um so anyway that that was a I think that was a big turning point for me and a lot of work let me ask you a question do you think it because I get the lot of work part I mean I would imagine that there's people who are listening to this or watching this who are like that would be a lot of work and as I'm listening to you and thinking man it's that whole thing of like lifting up your eyes looking out being at 30,000 feet and going where am I headed and doing it early and often in my experience when you can see where you're headed before you get there avoids problems avoids breakdowns and lets you have more control over outcomes how how I think about like that whole process of whether it's two week look ahads or you know looking up once a week relooking at your schedule dollars and cents all that so can you just like did you find that when you had that like solidly in place do you think that in the long run it took you less time or more time definitely less time yeah as I developed that system I'm always been about efficiency so I you know that that report it grew and changed and morphed not only as the job went along but as my career went along and I decided you know what to add and what to delete and um but I I tried to refine it in a way that I could I could knock it out you know that it wasn't an all day deal you know um it started out as an all day deal to try and put all that information together and and of course I'm checking my finances against you know our accounting system to make sure that they're saying the same thing and um so but I I got better and better at I refined that system and you know just using simple tools I mean I basically did it all through uh Google documents and Google Sheets uh but I created a a really pretty pretty quick system I I think um I think I got it down you know roughly an hour project on Friday per per job um and so that might sound like a lot but to me it was the best insurance uh against catastrophic failure was to to pay that you know hour per week per job saved so many issues down the road so so how did changing the contract changing your communication style staying on top of the numbers how did in that commun that Weekly communication with clients and the schedule and how did that impact your business in your life well it was it was much more peaceful I I I feel like um you know when you're afraid of talking about the numbers it's almost like you're you know the numbers but you're afraid to talk about the numbers so it's like you're hiding something um even though you're not but it just kind of you you have this there's this tension yeah um and so that goes away so for me it was just such a peaceful thing when I hit the send button on Friday um I was done I could I was done for the week and I know I had communicated with my clients my team was all set they knew you know the two-e look ahead is part of that um um project uh the the scheduled weekly report so they would know what the expectation is for what's coming up and so it was just it had a calming effect on on me personally um I knew it because I and I always did it at the end of the week um and so that just kind of wrapped up the week and it yeah I just had a I'd say a calming effect for me nice how did it affect the profitability of your business uh well we never had to litigate again so that's uh that helped tremendously um yeah that was uh but um it it I would say that it really help my profitability because um I was now more focused on the numbers than I had been before um I was you know previously I was working in the business not on the business as we like to say and so this was me working one of the systems of working on the business is refining this report and refining the contracts and those things so I found the more I did that the less issues I had with with clients the less tension that I had with with the clients um and of course I had a unbelievable team in the field some of the best you could ask for and uh a guy eventually from my company took over my company and he's running it now and and rebranded and he's just doing amazing work on Maui and so proud of that um he's just a fantastic guy but so to be able to have somebody that was above excellence in the field and then I'm trying to be excellent on the admin side those you know coupling those together keeps you out of litigation and now you can just focus on doing amazing projects and you're not so worried about you know all all of the the wha ifs um yeah yeah there's always stuff that comes up but you can really mitigate that by having these good systems in place yeah nice bill I love our conversations I love talking with you and I so appreciate you sharing this story and sharing your experience um I just think that you have touched on so many things like uh that affect contractors lives day in and day out those things that cause angst and and worry and concern or make them lose money and um and just I really appreciate the whole uh mindset shift that you're talking about having and that um that mind shift change caused you to change certain things but it came out of this really not fun situation with this client that again like you know so many times that's where our greatest learning or our greatest uh gifts come from is when we learn from those things so um yeah so thank you thank you so much for sharing your story yeah and if people wanted to get a hold of you um well before I do that I have a couple of Rapid Fire questions to ask you okay so before we do the rapid fire questions um is there any final thoughts that you have about what you want to share with people um yeah just any other final thoughts about all of this that you feel is important yeah I do I I I feel that you know the the point that I really want to press here is that it's easy when you have a a conflict with a client to um point the finger at the client they're they're a bad person or they have issues or whatever it might be but to turn the finger back at yourself and say what what did I bring to this relationship that has caused or contributed to this problem and for me that in this situation that we talked about it was a contract that wasn't as good as I thought it was and a process that just frankly didn't exist and that was on me that wasn't my client's fault that was on me and I needed to fix the problem so I it's like I said it's easy to play the victim um and you we all feel like someone's trying to take advantage of us but you you were part of that probably that allowed that situation to occur by not having maybe something in Pro in play that you really needed to so I I think that was kind of summarizes it as to really look at yourself and your own internal systems to make sure that you weren't maybe the cause of the problem yeah um I'm I'm glad you said that um because I think that when we are willing to take 100% responsibility for 100% of the time and responsibility by definition is just the ability to respond that when we're willing to come from that place it gets us out of the mode of what you just said of like being a victim right and that when we can hold ourselves in that place of all right what do I have to learn where can I grow from this what could I do differently like that ability to respond to have something happen differently it gets us out of being at effect of somebody else and lets us have more control over our future Destiny like who do we want to be what do we want to what do we want to create um yeah so thanks for saying that I think it's really important um so yeah nice distinction thank you all right you ready for Rapid Fire questions okay fire away right what's your favorite personal um book or podcast uh Joe Rogan Joe Rogan okay podcast yeah awesome um what's your favorite Business book or podcast probably you know it it's gosh I've I've read so many um maybe like what's just a recent one that you've enjoyed Business book or podcast that you listen to you know I I I hate to say that it's as simple as um gez um How to Win Friends what is what is the um How to Win Friends and Influence People yeah I mean it's just such an old standard but my gosh there's just so many good lessons in that book um totally yeah I I feel I feel caught a little little flat footed on that but um uh because there's there's so many great ones um that's good I think it's a great and you know what sometimes those old classics they just live on and on there's just wisdom in them so I don't care if it's c yeah it's still good um what's your favorite food or meal my favorite food or meal is you know recently I have I I eat a lot of meat nowadays uh is which is a big change for me and I found this restaurant near here that has this bone Mar appetizer that I would have never in my wildest dreams thought that that would be good but it is so good my body says more of that please when I eat it so nice um High prot a good a good a good ribeye and some bone marrow I guess all right all right a true carnivore what are you grateful for right now in your life my health yeah my health I'm so grateful um that my body is holding up and I have to be very careful and I have been with um how I treat it with what I feed it and the amount of exercise and sunlight that I get but yeah I think I I'm so grateful for my health because you know I'm yeah I see so many people about my age are just really starting to decline and and um I'm really making a goal of trying to push that down the road as far as possible so nice nice all right so how um Can the profit Builder unscripted uh listeners find you and get a hold of you so I I have a website um you can start there and you can see a little bit about me on my website it's um www.p pointb advisory.com and you can email me at Bill pointb advisory.com and uh I'd be happy to talk to anybody uh about their business and see if if I can help you in anyway awesome Bill thank you so appreciate you I so appreciate our conversations um you know you're watching or listening you know that bill um there's a lot of wisdom there and uh you've done a great job in um building your business and building your life and um you're I I just appreciate you I appreciate so so much and so thank you thanks for being here thanks for sharing you and your experience and you Vicky yeah thank you I hope you enjoyed my interview with Bill I know I certainly enjoyed that conversation and I just thought it was rich and full of uh really great wisdom in learning in uh in building and growing a contracting business and I hope that you will consider maybe sh sharing a story that you have about some learning and some uh opportunity that you had to grow in your business that would maybe help other people maybe not feel so alone and maybe have an opportunity to improve in how they run their contracting business so if you do feel free to reach out to me at Vicky busuu.com leave a comment below and if you enjoyed this episode please make sure to follow or scribe subscribe below and maybe even share it with a friend thanks again for being here and we look forward to seeing you next time

People on this episode

Head Shot

Vicki Suiter

Host